Ordering
When placing an order with us you will be required to provide payment information. If paying by credit card, you will be asked to key in your credit card number, name on the card, and expiration date. We will also need the billing address for this card. We use a secure server utilizing the latest in encryption technology to ensure this information cannot be intercepted. This information is not shared with anyone and is used solely to verify the validity of the credit card. Providing us with the your telephone number and e-mail address will ensure that we’re able to contact you regarding your order, if necessary.

Cookies
Cookies are unique identifiers that are transferred to the customer’s computer So every time the customer logs into the site the a cookie is generated and we are notified as to which computer has logged in. This unique identifier allows for the ability to set up user preferences so the customer can experience a more customized and pleasant shopping experience.          
You can rest assured when visiting our site that your privacy will be honored. In addition, we will not use any of the information you provide to contact you with other solicitations nor will we sell, rent or share this information with another company.

E-MAIL
If you would like to receive E-Mails on new arrivals or sales and promotions then you have the option to opt-in by checking the corresponding box on the order form. You will be able to unsubscribe (opt-out) at any time. If you use our E-Mail to a friend feature in our newsletter, we will collect the e-mail address you input solely in order to deliver the newsletter to the recipient. This information will not be used to further contact the recipient unless they specifically opt-in to receive additional information. If you have any questions or concerns about our policies please do not hesitate to contact us at custserv@thepeppermillinc.com or you can reach us toll free 1-866-871-4022.

SHIPPING
We ship to the 48 contiguous states of the USA and Alaska and Hawaii via UPS or Federal Express. Most orders are processed and shipped within 2 days of receipt of order. You can request express service for an additional fee and the order will be processed and shipped within 24 hours contingent upon availability and credit verification.